Our mission
Integrate security, technology and intelligent services to create condominium ecosystems that are safer, more efficient and more connected. Every project extends our commitment to trust, results and the future.
OKTAFORCE: technology, people and data serving condominium security
We are a Brazilian technology force that integrates remote concierge, artificial intelligence and facilities into a single ecosystem focused on efficiency, protection and peace of mind.
Identity, Guidelines and Strategy
OKTAFORCE Brazil is a technological force in condominium security. We unite remote concierge, electronic security with artificial intelligence and intelligent building maintenance in a single ecosystem designed to turn condominium routines into efficiency, protection and peace of mind.
We were born from solid investment and a robust operational structure formed by experienced professionals passionate about innovation. Our purpose is simple and powerful: make condominium management safer, faster and smarter.
More than a technology company, we are a new model of condominium operation based on data, total system integration and service excellence. We deliver proprietary technology, real integration and human support because we believe innovation only matters when it improves people's lives.
We operate aligned with the efficiency frameworks developed by UVO Strategy, our strategic partner. This synergy positions OKTAFORCE as a showcase for technological operations, combining operational excellence with a market-driven vision.
Our vision
Be the global benchmark in integrated condominium security and facilities solutions, recognized for innovation, reliability and positive impact on clients' daily lives.
Our values
Continuous innovation
Technology never stops - and neither do we. We constantly evolve the ecosystem to anticipate risks and opportunities.
Trust and transparency
Strong relationships uphold security. We operate with accessible data, clear indicators and shared governance.
Service excellence
Every interaction is an opportunity to exceed expectations, with dedicated operators, technicians and specialists.
Agility and efficiency
Time is value. We work with defined SLAs, intelligent playbooks and swift responses for any scenario.
Valuing people
Technology only works when great people are behind it. We invest in ongoing training and well-being for our teams.
Sustainability and future
We grow with the future in mind, acting responsibly toward resources, communities and environmental impact.
Security as our priority
Protection is our essence. We guarantee full redundancy, auditable protocols and 24/7 operations.
Enduring partnerships
We grow alongside those who trust us, building long-term relationships grounded in results.
Why OKTAFORCE
Ultra-fast support
SLA of up to 1h30 for critical risks and 98% of calls answered within 7 seconds by the 24/7 command center.
No-cost parts replacement
Intelligent maintenance with component replacement included - no surprises on the budget.
Proprietary software with AI
Total system integration, N+2 redundancy and automation with OKTAFORCE-trained models.
Modular, scalable structure
Remote concierge, monitoring, lockers and facilities combined to fit each condominium.
Milestones on our journey
- 2021
Foundation and model validation
A multidisciplinary team structures OKTAFORCE Brazil with robust investment and market research focused on condominium security.
- 2022
Digital ecosystem in evolution
We develop proprietary technology, launch the Super App and connect the first modules of remote concierge and intelligent maintenance.
- 2023
Operations center and full redundancy
We implement 24/7 operations with AI, dual validation and contingency protocols aligned with industry best practices.
- 2024
Strategic partnership with UVO Strategy
We integrate efficiency frameworks and accelerate national expansion with high-impact case studies.
Multidisciplinary team, shared outcomes
Proprietary technology, certified operators, engineers, analysts and customer success specialists working in sync with your condominium.
24/7 operations center
Certified operators, auditable protocols and SLA guaranteeing that 98% of calls are answered within 7 seconds.
Proprietary technology and AI
Developers, data scientists and field engineers continuously evolve our models and integrations.
Facilities and customer success
Dedicated consultants, trained on-site teams and close governance with managers and administrators.
Ready to transform your condominium with OKTAFORCE?
Schedule an assessment, visit our command center and see the ecosystem at work.